How much your personal data matters to us, how it is collected, where it is used, and how it is kept safe â all of it is explained here in plain English.
When you create an account on Club99 Bilete, you share certain personal information. Where that data goes, how it is used, and how long it is kept are questions many people have but rarely look into. Club99 Bilete wants you to use the platform with full knowledge and confidence.
In this Privacy Policy, Club99 Bilete makes one thing clear â what we do and do not do with every piece of your data. We believe privacy is a fundamental right, and protecting that right is our responsibility.
Continued use of the platform will be taken as your acceptance of this Privacy Policy. Registered users will be notified of any changes via SMS or email.
Club99 Bilete collects two types of data â what you provide directly, and what is gathered automatically as you use the platform.
Club99 Bilete uses your data only for specific, necessary purposes. Each purpose is clearly outlined below:
| Purpose of Data Use | Legal basis | Required? |
|---|---|---|
| Account Creation & Management | Contractual Obligation | Yes |
| Identity Verification (KYC) | Legal Requirements | Yes |
| Payment processing | Contractual Obligation | Yes |
| Providing Customer Support | Legitimate Interest | Yes |
| Sending Promotional Offers | Your consent | Optional |
| Fraud & Anti-Money Laundering | Legal Obligations | Yes |
Club99 Bilete never sells your data to advertising agencies or uses it for any unauthorized purpose.
Club99 Bilete does not retain your data longer than necessary. Each category of information has a defined retention period:
| Data Type | Retention period | Relative Duration |
|---|---|---|
| Account Information (Active) | Until account closure | |
| Transaction records | 5 Years | |
| KYC documents | 5 Years | |
| Gaming history | 3 Years | |
| Support Chat Logs | 1 year | |
| Cookie data | 30 days â 1 year |
After a set period, data is automatically deleted or anonymized â ensuring it can no longer be linked to you in any way.
Club99 Bilete does not sell your data. However, it may be shared with trusted parties in limited circumstances:
Club99 Bilete will never share your data with advertising agencies, marketing firms, or any other commercial third party under any circumstances.
When you visit the Club99 Bilete website, small files (cookies) are stored in your browser. These help the platform run more smoothly.
You can delete or block non-essential cookies at any time through your browser settings. However, disabling certain cookies may affect how some features of Club99 Bilete function.
You have full control over your personal data on Club99 Bilete. All your rights are listed below:
| Rights | Description | How to Use |
|---|---|---|
| Right to View | Find out what information we hold about you | Submit a Support Request |
| Right to Rectification | Correct inaccurate information | Profile Settings |
| Right to erasure | You may request deletion of your account and personal data | Email Support |
| Right to Portability | You can download a copy of your data | Data Export Request |
| Right to Object | Unsubscribe from marketing emails | Unsubscribe link |
Club99 Bilete is strictly for users aged 18 and above. We do not knowingly collect any data from minors.
If any user is suspected to be under 18, Club99 Bilete will immediately suspend the account and delete all associated data.
Club99 Bilete follows industry-standard technologies and processes to keep your data secure:
For any questions, complaints, or to exercise your data rights regarding our Privacy Policy, please contact the Club99 Bilete Data Protection Team:
Club99 Bilete aims to respond to all requests and complaints within 30 days. For urgent security matters, an initial response is provided within 24 hours.
Club99 Bilete never sells your personal data to advertisers or any third party. Your data belongs to you.
Every transaction and piece of personal information you share is protected with 256-bit AES encryption â the same level of security used by banks.
View, update, or delete your data at any time. Club99 Bilete puts you in full control of your personal information.
Club99 Bilete collects only the information that is strictly necessary â nothing more. A "Data Minimization" policy is rigorously followed.
Club99 Bilete follows GDPR, the highest international standard for data protection. Your information is safeguarded to world-class standards.
Whenever this policy is updated, Club99 Bilete notifies you immediately by SMS and email. No changes are made without transparency.
To find out what information Club99 Bilete holds about you, submit a request to our support team â you will receive a full report within 30 days.
To correct inaccurate or outdated information, use Profile Settings or contact support.
You may request account closure and deletion of all your data â everything beyond legal retention requirements will be permanently removed.
You can download a copy of your gaming history, transaction records, and account information at any time.
To stop receiving promotional emails or SMS messages, simply click the unsubscribe link in any message.
You have the right to request that your data not be used for a specific purpose.